Privacy Policy

This Privacy Policy explains how AquaSurvival collects, uses, and protects information when you use our Minecraft server, website, store or related services.

By using our services, you agree to the practices described in this Privacy Policy.

We may collect certain information from users, including:

  • Minecraft usernames and UUIDs
  • Discord usernames and IDs
  • IP addresses
  • Purchase and transaction history
  • Basic technical and connection information
  • Messages or information voluntarily provided through support tickets, forms, or staff contact

Payment information is processed securely through third-party payment providers. We do not directly store full payment card information.

Collected information may be used to:

  • Operate and maintain the server
  • Process purchases and deliver Caviar
  • Prevent fraud, abuse, exploits, and unauthorized activity
  • Enforce server rules and moderation actions
  • Provide customer support
  • Improve gameplay, server features, and services

We do not sell personal information to third parties.

Information may be shared with trusted third-party services when necessary to operate the server, including:

  • Payment processors
  • Hosting providers
  • Anti-fraud or security services
  • Platforms such as Discord, Tebex, or similar services used by the server

We may also disclose information if required by law or to protect the security, integrity, or safety of the server and its community.

While we take reasonable steps to protect user information, no online service can guarantee complete security. Users are responsible for maintaining the security of their own Minecraft and Discord accounts.

Our services are provided online and may store or process data in different countries depending on hosting or service providers used.

We reserve the right to retain logs, moderation records, and purchase history for administrative, security, legal, or operational purposes.

Users who are banned or punished may still have certain information retained for moderation and anti-abuse purposes.

Our services are not intended for users who are prohibited from using online services under their local laws or regulations. Users are responsible for complying with their local laws.

This Privacy Policy may be updated or modified at any time without prior notice. Continued use of the server or related services after changes are made constitutes acceptance of the updated policy.

If you have questions regarding this Privacy Policy or your data, contact:
Email: [email protected]